Converge 21 OnDemand - Discover Track

Discover track sessions offer insights that help the coaching community to prepare for what may be ahead.

Note: Recordings viewed from this course are considered Self-Study, which falls into the category of Resource Development. When renewing a credential, individuals are to submit the name of the session(s) watched and the date(s) in the self-study section of the renewal application. This track totals to 9.75 credit hours.  

Content active until March 2025 

Discover Session Descriptions 

The Future of Coaching is Inclusive

Towanna Burrous, Ed.D., PCC

Jose Pinero

Keynote Abstract: With the increased demand for coaches with specialized expertise, are you ready to coach people different from you? Dr. Towanna Burrous will discuss how coaches surround themselves with clients who are "just like me" and how that idea limits the ability to meet the increased demand for more coaches. How coaches use internal listening and not focused listening when they are uncomfortable with differences. She will also cover how coaches can increase their diversity awareness which can lead to a more diverse practice.

Coaching Platforms: Friend or Foe?

Edith Coron, PCC

Session Abstract: Coaching platforms are positioning themselves firmly in our professional landscape and transforming it. They ride the advances digital technologies bring and promise. They undoubtedly offer new opportunities but they also raise many concerns. This session offers a deep dive into this new reality, exploring when and how platforms are at the service of coaches and their clients and conversely when and how they threaten to “überize” coaches and transform coaching into a mere commodity. This session is an opportunity to find our bearings in this new maze, so as to make informed decisions about collaboration with coaching platforms, to reflect on our profession as it evolves and to look into our professional future. It draws on the results of a survey conducted jointly by ICF and the ICF France, DE and UK Chapters in 2021 and on the work that the ICF France Committee on Digital/ Artificial Intelligence and Coaching has carried out since 2018.

Coaching with Nature: Co-creating Change with the Natural World

Diana Tedoldi, PCC

James Farrell, PCC

Session Abstract: Coaching in partnership with nature benefits coach, client and planet - developing health and well-being, Earth-conscious mindsets, and new action for a just and sustainable future. This session describes how coaches can unlock these benefits. Diana Tedoldi and James Farrell have evolved their work independently to incorporate nature and natural thinking in their coaching practice. Diana and James describe the context and imperative for this work, as a calling to coaches. This includes the nature and climate crises, issues of mental ill health and community disfunction and the growing interest and desire for nature-connection amongst populations ‘locked down’ in the global pandemic. Diana and James share scientific research that demonstrates the correlation between nature-connectedness and pro-environmental behavior and describe how this relates to coaching via the ICF Core Competencies. They give examples of nature-based coaching in practice, useful frameworks and approaches, and basic guidelines to enable coaches to develop confidence in working with nature. The session concludes by calling for a new vision for the future of the coaching profession, where we invite nature as co-coach to show us a regenerative and sustainable way to live on this planet “which is ours, but not ours alone” (Janine Benyus).

Coaching the Remote, Virtual and Hybrid Workspace

Jennifer Britton, PCC

Session Abstract: The workspace in which our coaching conversations occur continues to expand. From virtual, to remote and hybrid workspaces, coaches are invited to partner with individuals, groups and teams across a wide ecosystem. This session explores designing and leading engaging conversations, geared to facilitate learning and evoke awareness. We'll explore the seven Remote Enablers, the five Engagement Levers and the six Layers of Connection needed in any virtual conversation. We'll also explore what the core coaching competencies can look like in this space, while ensuring we bring all voices into the virtual room. Join virtual team and group coaching author Jennifer Britton for an engaging look at some of the foundational research in this space, as well as practical and tactical ideas you can use to create an exceptional space or connection, exploration, learning, action and reflection.

Coaching and Social Impact: What is the Greatest Contribution?

Dumisani Magadlela

Shruti Sonthalia, PC

Ann Dorgan, PCC

Begum Verjee, Ed.D., M.Ed., ACC

Session Abstract: ICF Foundation reflects the passion and commitment of coaches to make a difference. Attendees will hear from the Trustees how professional coaches can contribute to social impact in specific areas. Foundation Trustees and Council of Ambassadors will share results of current initiatives and case studies of successful Ignite and Social Impact Pilot projects.

Generations: Working and Learning Together

Generations: Working and Learning Together

Session Abstract: With five generations populating our workplaces, various organizations and industries, tensions can run high at times. However, the challenges posed by differences in values, expectations, attitudes and communication styles do not have to wreak havoc on relationships, learning and development opportunities, productivity or retention. This session's participants will benefit from learning how to consider and take advantage of various skills and perspectives emerging in our multi-generational workplace and educational environments.

The Future of Work: Innovation and Evolving Leadership

Manisha Dhawan, ACC

Session Abstract: What are the demands of leaders as coaches, connectors and catalysts for change? How can coaches partner with leaders to elevate critical soft skills and cultivate an innovation mindset? As the world continues to transform, leadership is evolving at an accelerated pace. Leaders who can drive change, mobilize teams and launch disruptive experiences will be at the forefront of innovation. The future of work entails: - Millennials and Generation Z professionals reshaping the workplace, creating the need to bridge understanding and communication across generations. - Hybrid environments and freelance/flexible arrangements. The upskilled leader will be able to uncover opportunities to collaborate, inspire and engage teams. - Maximizing efficiency, connection and agile decision-making across dispersed environments. - Ongoing digitalization and technological advancements that change the way we communicate, work and lead. Leaders are preparing for change; however, are they truly embracing change and shifting the way they think and operate? As we reflect back on how work has evolved, we will also take a glimpse into what lies ahead to prepare and empower leaders for the future.

Creative Inquiry to Generate Discovery in an Uncertain World

Janet Sernack, PCC

Session Abstract: In a recent McKinsey & Co. article “Beyond Coronavirus – the path to the next normal," the author asserts that “The coronavirus is not only a health crisis of immense proportion—it’s also an imminent restructuring of the global economic order.” Innovation coaches elicit and explore the possibilities and options available to help leaders and teams create the mindset shifts necessary to transition successfully and move proactively toward an uncertain future. They can, in effect, through their generative listening, inquiring and differing skillset, support and enable leaders and teams to co-create a viable future where they create a collective narrative of hope and catalyze bold creative, inventive and innovative collective action. That enables them to safely collaborate and experiment with smart risk-taking, (and failing fast), whilst artfully mastering and safely using creative tension and cognitive dissonance as creative catalysts for effecting the transformational changes required to co-create a sustainable and equitable future for all.

What the Coaching Ecosystem Needs To Do To Become Anti-Racist

Charmaine Roche, AC Accredited Executive Coach

Johathan Passmore, ACC

Session Abstract: In the midst of the COVID-19 pandemic, George Floyd's death in Minneapolis, Minnesota on May 25, 2020 has accelerated a visible shift in the coaching world. More specifically, it accelerated the discussion of coaching's potential to serve social change as it relates to diversity, inclusion, equity and racial justice. This discussion is challenging the dominant western paradigms that currently underpin the coaching ecosystem and opens up a rich seam of critical, ethical debate around identity, heritage, legacy, purpose and hope. The session will draw on and discuss the outcomes of a ground-breaking global research project that points out the path to the fulfilment of this potential, if we have the courage and openness to walk it. This session will support all participants in an exploration their experiences of coaching within the dominant western paradigms embedded in coaching, given the context and timeline of its inception and development and the ways in which they can evolve their practice as an enactment of decolonializing coaching.

Tools to Succeed in the Digital Economy

Archana Shetty, ACC

Session Abstract: Automation and artificial intelligence (AI) are changing the nature of work. Since we have the advantage of foreseeing the skill shifts to come, we have an opportunity to anticipate, adjust and take advantage of the changes that accompany automation and AI adoption. Instead of shying away or ignoring the impact of automation and AI, we will look into harnessing the power of artificial and emotional intelligence and leveraging it to create amazing customer and employee experiences. As the future of work is shifting, we will look into the three tools that coaches and leaders can leverage to succeed in the digital economy by discussing three questions: 1. AI – How can AI help leaders understand the needs of digitally-savvy workers and fill the digital gap? 2. EI – How can leaders use emotional intelligence to bridge the purpose gap? 3. CI – How can leaders harness the power of collective intelligence and collaborate with partners and suppliers across the eco-system to provide world-class customers experiences? Suggestions are based on new research findings on the shifts in demand for workforce skills and how technology impacts business.

4 Key Intersections of Leadership & Grief: A New Framework

Kris Carpenter, ACC

Michelle Light, ACC

Session Abstract: The world as we know it has changed, and it may not reemerge in the same way. A lot of people are experiencing grief, because there has been a lot of loss in recent history. Grief is a universal human experience. This powerful emotion can be deep and unfamiliar. In order for leaders to successfully navigate the complexity of this current world, it is time to bring grief into the leadership conversation. Drawing upon our expertise in grief support, leadership, and coaching, you will learn a new framework of the "4 Key Intersections of Leadership and Grief." You will also learn practical tips, depending upon where you may situate yourself within the framework. This framework is intended to be a new lens and resource for leaders and coaches of leaders. The session will engage you in considering how the framework may apply to your own unique circumstances in order to help you be successful in your leadership or support of other leaders.

Pro Bono to Profit: Make Money by Gifting Coaching

Dez Stephens, PCC

Session Abstract: Have you ever wondered how you can become an "activist" or "advocate" as a coach without working for a nonprofit organization? Do you want to "make a difference" but feel unsure about how you can? Do you want to make money while providing pro bono coaching? This session inspires you to make small yet significant steps toward truly advocating for others. Attendees will learn how to provide free or discounted coaching while also earning income based on humanitarian efforts. You'll learn strategies about acquiring money without having to chase grants and discover new sources of income based on your generosity as a coach. Dez Stephens explains how she accidentally found funds to offer pro bono coaching to those in need, leading her to work with The United Nations, hospitals and universities. She shares her best tips on finding funding for coaching to supplement for-profit coaching practices. Dez gives insider secrets about earning money by paying it forward.

Design Thinking for Coaches

Andrea Mignolo, ACC

Session Abstract: In the last decade, design thinking has become an increasingly important competency in business schools, corporations and organizations of all kinds. At its core, design thinking is about tapping into the power of creativity with a diverse set of stakeholders to deliver innovative products and services. And as design thinking has been applied to business, so too can it be applied to coaching. Coaching and design can both be seen as vehicles of transformation. They bring forth new possibilities and new worlds, creations that invite us into different ways of knowing, being and doing. In this way, design thinking can be a useful methodology for coaches by offering tools for sense-making, learning, experiencing, reflecting and world-making. This talk demystifies design and design thinking methodologies, connects design thinking to the individual, team and organizational coaching and transformation; and provides tactical ways for coaches to begin using design thinking in their personal practice.